Custom Physical Security
Johnson Controls’ Service Footprint Supports the Bank’s Requirements for Custom Branch Security and Transaction Systems
Summary
This national financial institution, referred to throughout this study as “the Bank,” needed a national security company with the capacity for timely installation and servicing of broad ranges of security equipment for their growing branch openings. The Johnson Controls team provided the knowledge, experience, and resources to help the Bank achieve its aggressive branch-opening schedules.
Bank Scope
The Bank currently has over $109 Billion in assets. Their customers enjoy extended banking service hours seven days a week, which includes access to the Bank’s network of more than 1,100 offices spanning 13 states.
Description
Because of Johnson Controls’ reputation in the security industry as a reliable provider for electronic security and monitoring, the Bank’s facilities and new construction department called on Johnson Controls when their rapidly growing bank required branch expansions. Hundreds of branch installations later, Johnson Controls supports full-branch equipment for the Bank, including drive-in and drive-up banking systems, teller line under-counter steel cabinets, vaults and safes, safe deposit box systems, and night depositories. Related service contracts for branch monitoring, and alarm and digital video systems are also included.
“Speed to market is very important to the Bank,” said Dan Dreibelbis, Johnson Controls national account manager. “When the Bank enters a new market with a newly constructed branch, it’s on an eight-week, fast-track production schedule. The branch footprint leverages strong image appeal for the Bank with its carefully branded design. Our project management security resources are well tuned to financial branch construction needs, so Johnson Controls teams are able to help the Bank keep pace with their security and facility expansion plans.”
In helping a growth account like the Bank, Johnson Controls’ recipe for success has been teamwork. After mapping out the Bank’s security equipment needs on a regional basis, Account Manager Dan Dreibelbis worked closely with Johnson Controls’ experienced service and support teams to provide the multi-state service leadership and technical resources necessary to complete the project.
“In order to excel as a total security solutions provider among financial institutions, we have to deliver quality equipment and consistently excellent service support, branch after branch,” said Dan Dreibelbis. “Our success with the Bank has proven just that.”
“Johnson Controls is excited by the long-term opportunity to help the Bank grow,” said Dreibelbis. “We are the industry's leading provider of electronic security products and monitoring services. And now as a provider of physical security equipment, we can give the Bank the large-scale consistency that regional or local providers simply can’t. What could be a better combination for a growing financial customer than that?”
About Johnson Controls
Johnson Controls is focused on commercial security. Johnson Controls’ total security solutions include intrusion, fire protection, video surveillance, access control, critical condition monitoring, wireless networking, mobile video applications, radio frequency identification (RFID), and integrated systems.
Johnson Controls helps protect financial institutions of all sizes, including over 45 of the nation’s top 70 institutions and tens of thousands of financial facilities. Please contact us to learn more.